Dynamic Currency Conversion (DCC), a seamless customer experience for international cardholders

What is Dynamic Currency Conversion (DCC)?

It’s a solution that gives the international cardholders the option to pay in their home currency, allowing them to see the true cost of their transactions at the time of purchase (rather than when their credit card bill arrives).

A WIN-WIN for merchants and their cardholders

Cardholder Benefits

  • Transaction cost is in their home currency, providing greater transparency
  • Competitive exchange rates are offered and locked-in at the time of purchase
  • Less confusion – sales receipts match cardholders’ statements
Dynamic Currency Conversion (DCC), the guide for merchants

Benefits to Merchants

  • Earn a rebated commission on every qualified DCC transaction, gaining an additional revenue stream.
  • Minimize disputes and chargebacks
  • Provide a better experience for customers
  • Encourage recurring activity

A seamless and transparent process, so merchants can focus on their business

  • The POS device / terminal will automatically identify foreign cards during the authorization stage.
  • It clearly displays the sale amount in local currency as well as in the cardholder’s home currency.
  • The terminal prints the receipt displaying the transaction total in the local currency, the foreign exchange rate and the customer’s home currency.
  • The cardholder gets the chance to accept the purchase price in their currency OR pay for the transaction in the business’s local currency.
  • Regardless of the choice the customer makes, the transaction will always be settled in USD, for the full sale amount.

DCC is available for:

  • Visa and Mastercard transactions,
  • In about 70 currencies

DCC vs MCC (Multi-currency Conversion) 

  • Dynamic Currency Conversion (DCC) is the conversion of the purchase price of goods or services from the currency in which the purchase price is displayed in another currency. DCC occurs at the point of sale.
  • Multi-currency Conversion (MCC) is where the merchant supports multiple currencies for good or services yet receives payment in a different currency regardless of the cardholder currency. The conversion of the currencies is completed “backstage”.
  • DCC and Multi-Currency are mutually exclusive: one merchant number cannot support both. Separate merchant numbers would need to be set up, one for DCC and one for Multi-Currency.

At Navidor, we power payments globally to help merchants grow their business.
With our selected partners, there is no additional cost for merchants to activate this option.

Learn more about Navidor Services